{"id":529,"date":"2019-04-18T11:10:30","date_gmt":"2019-04-18T15:10:30","guid":{"rendered":"https:\/\/websites.jherdz.com\/?page_id=529"},"modified":"2026-06-12T09:08:40","modified_gmt":"2026-06-12T13:08:40","slug":"faq","status":"publish","type":"page","link":"https:\/\/websitemas.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.kb-row-layout-id529_884486-5b > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id529_884486-5b > .kt-row-column-wrap) > .wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column{justify-content:start;}.kb-row-layout-id529_884486-5b > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:80%;margin-left:auto;margin-right:auto;padding-top:var(--global-kb-spacing-xxl, 5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id529_884486-5b > .kt-row-layout-overlay{opacity:0.86;}@media all and (max-width: 1024px){.kb-row-layout-id529_884486-5b > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id529_884486-5b > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id529_884486-5b alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7 > .kt-inside-inner-col,.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7 > .kt-inside-inner-col{flex-direction:column;}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7 > .kt-inside-inner-col > .aligncenter{width:100%;}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7 > .kt-inside-inner-col:before{opacity:0.3;}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7{position:relative;}@media all and (max-width: 1024px){.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_a3ff4f-e7 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column529_a3ff4f-e7\"><div class=\"kt-inside-inner-col\"><style>.wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedheading.kt-adv-heading529_1cc32a-67, .wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedheading.kt-adv-heading529_1cc32a-67[data-kb-block=\"kb-adv-heading529_1cc32a-67\"]{text-align:center;font-size:var(--global-kb-font-size-xxl, 4rem);font-style:normal;}.wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedheading.kt-adv-heading529_1cc32a-67 mark.kt-highlight, .wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedheading.kt-adv-heading529_1cc32a-67[data-kb-block=\"kb-adv-heading529_1cc32a-67\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedheading.kt-adv-heading529_1cc32a-67 img.kb-inline-image, .wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedheading.kt-adv-heading529_1cc32a-67[data-kb-block=\"kb-adv-heading529_1cc32a-67\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading529_1cc32a-67 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading529_1cc32a-67\"><mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-theme-palette-1-color\">Frequently Asked Questions (FAQ)<\/mark><\/h1>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\"><strong>Quick answers to your service questions.<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At WebsiteMas, we value your time, which is why this section provides clear, direct answers to common questions about our design plans, payment options, hosting, and terms of service.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We want to work together with total transparency and no surprises. If you can't find what you are looking for, don't hesitate to contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are here to help!<\/p>\n\n\n<style>.kb-row-layout-id529_661918-f0 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id529_661918-f0 > .kt-row-column-wrap) > .wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column{justify-content:start;}.kb-row-layout-id529_661918-f0 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id529_661918-f0 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id529_661918-f0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id529_661918-f0 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id529_661918-f0 alignnone wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75 > .kt-inside-inner-col,.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75 > .kt-inside-inner-col{flex-direction:column;}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75 > .kt-inside-inner-col > .aligncenter{width:100%;}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75 > .kt-inside-inner-col:before{opacity:0.3;}.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75{position:relative;}@media all and (max-width: 1024px){.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-column529_82bcf4-75 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column529_82bcf4-75\"><div class=\"kt-inside-inner-col\">\n<h2 class=\"wp-block-heading\"><strong>Agreement, Deadlines, and Work Process<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Do I need to sign a contract to get WebsiteMas services?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. WebsiteMas has established a comprehensive service agreement instead. You can review it anytime at: https:\/\/websitemas.com\/en\/conditions-purchase-services\/<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>When does the service agreement take effect?<\/strong>\n<ul class=\"wp-block-list\">\n<li>The agreement becomes active the moment you accept our services via phone, text message, email, or through our online contact forms.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Do I need to provide personal identification information?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. However, we do require a name and physical address to register your website's domain name (this can be your company's official name and address).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Do I have to pay upfront?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes, we require an initial down payment to begin working on your web project.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How much is the initial payment to start my website?<\/strong>\n<ul class=\"wp-block-list\">\n<li>The standard initial payment is $200 for the Basic plan, $300 for the Pro plan, and $500 for the Premium plan.\n<ul class=\"wp-block-list\">\n<li><em>Note: If you choose to finance your project, the initial payment structure is different.<\/em><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What does the Financing Plan involve?<\/strong>\n<ul class=\"wp-block-list\">\n<li>It allows you to break up the total creation cost of your new website into 24 fixed monthly installments.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What are the monthly fees for the Financing Plan?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Over a 24-month period, you will pay: $29\/month (Basic), $62\/month (Pro), or $124\/month (Premium).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How do I qualify to finance my website?<\/strong>\n<ul class=\"wp-block-list\">\n<li>It is mandatory to subscribe to our Administration Plan ($65\/month) and keep it active until your financing debt is completely paid off.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What is the Administration Plan?<\/strong>\n<ul class=\"wp-block-list\">\n<li>It is an optional $65\/month service where we handle all the ongoing maintenance, software updates, and security features for your website.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How does the initial payment work if I choose the Financing Plan?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Your initial payment will cover the first month's financing installment plus your first month of the Administration Plan ($65). The totals are as follows:\n<ul class=\"wp-block-list\">\n<li><strong>Basic:<\/strong>\u00a0$94 upfront<\/li>\n\n\n\n<li><strong>Pro:<\/strong>\u00a0$127 upfront<\/li>\n\n\n\n<li><strong>Premium:<\/strong>\u00a0$189 upfront<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Are there any other hidden or extra expenses?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. To run on the internet, your website requires a domain name and a hosting service. These are fulfilled through our affiliate providers like Hostinger and\u00a0<a href=\"https:\/\/websitemas.com\/en\/hostgator\" target=\"_blank\" rel=\"noreferrer noopener\">HostGator<\/a>. A domain name costs roughly $25\/year, and hosting is about $200\/year. However, our monthly Administration Plan covers both of these costs automatically.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What happens if I delay submitting the information needed for my site?<\/strong>\n<ul class=\"wp-block-list\">\n<li>You have a maximum window of 30 calendar days after your first payment to send us your content. If you miss this deadline, we will cancel the order with no further obligations.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Do you build custom web designs completely from scratch?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. We build our sites using WordPress templates, adjusting core elements like colors, fonts, and the positioning of your content. You can preview our base layouts on our homepage.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I review the progress of my website while it's being built?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. You will be given design access starting on day one and can submit feedback, edits, and suggestions regularly.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How long does it take for my website to go live?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Your site will typically be ready within 5 to 10 business days after you supply us with all required text, images, and content.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Will my website look and work right on mobile phones?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. We build 100% responsive websites that automatically format to fit any screen size perfectly.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Will my website load quickly?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. We optimize our designs to load under 3 seconds, unless pages are heavily loaded with oversized photos or unoptimized videos.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Domain and Hosting<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Do you provide domain names directly?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Not directly. You can buy your domain yourself via Hostinger or\u00a0<a href=\"https:\/\/websitemas.com\/en\/hostgator\" target=\"_blank\" rel=\"noreferrer noopener\">HostGator<\/a>, or we can purchase and manage it on your behalf.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How much does a domain name cost?<\/strong>\n<ul class=\"wp-block-list\">\n<li>An average domain name costs between $20 and $25 annually.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I use my own domain or hosting if I already have them?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. Just reach out to our team, and we will walk you through the steps to connect them to your new site.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Is there an extra fee to build on my existing hosting if it has an old website?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Potentially, yes. If your existing hosting setup requires advanced cleanup, database clearing, or optimization, an additional fee between $100 and $300 may apply.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What happens if I forget to renew my domain or hosting?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Your website will go offline and cease to function on the exact day your subscription expires.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Do you offer hosting services?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Not directly. We manage hosting through our trusted affiliates, Hostinger and\u00a0<a href=\"https:\/\/websitemas.com\/en\/hostgator\" target=\"_blank\" rel=\"noreferrer noopener\">HostGator<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Administration Plan (Optional)<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What exactly is the Administration Plan?<\/strong>\n<ul class=\"wp-block-list\">\n<li>It is a comprehensive, hands-off maintenance service designed to keep your website healthy.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What features are included in the maintenance and security package?<\/strong>\n<ul class=\"wp-block-list\">\n<li>It includes regular core software updates, active firewall protection to block intruders, daily security scans, and daily automatic backups.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Does the Administration Plan include the domain and hosting fees?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes, both costs are fully covered under the plan (with domain coverage up to $30\/year).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>If I purchase my domain or hosting independently, does the plan price drop?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. Buying them separately does not reduce the $65 monthly cost of the Administration Plan.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Content and Copywriting<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Do you write the page copy or source images for my website?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. Delivering logos, text copy, and photos is your responsibility. We provide a basic layout content framework and offer expert optimization suggestions.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Technical Support, Adjustments, and Revisions<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Is ongoing technical support included in the web design plans?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. Technical support is not included in standard design packages, but we can resolve issues for an additional service fee.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I request free content updates after the site is launched?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. Post-launch content changes and adjustments are outside the scope of our design plans and incur additional charges.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>When can I request revisions without paying extra?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Revisions are completely free immediately after we complete the initial build, provided the changes fall within the project's original scope.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What happens if I need changes 30 days after the site is delivered?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Any adjustments requested after 30 calendar days will be handled as a separate project and billed as additional services.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Payments and Billing Methods<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What payment methods do you accept?<\/strong>\n<ul class=\"wp-block-list\">\n<li>We accept Visa, MasterCard, Discover, American Express, standard debit cards, prepaid cards, and PayPal.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What payment processor do you use?<\/strong>\n<ul class=\"wp-block-list\">\n<li>We process transactions through secure, industry-leading third-party platforms like Stripe and PayPal. We never see or store your credit card credentials.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Do your advertised prices include taxes?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. The prices displayed on our website do not include applicable taxes or international banking fees.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>I am a client located outside of the US; do I have extra fees?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. International clients are responsible for covering all transactional and transfer fees associated with international wire payments.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What happens if my payment is late?<\/strong>\n<ul class=\"wp-block-list\">\n<li>We reserve the right to apply a 10% monthly interest charge on all overdue accounts and outstanding balances.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How do I pay for ad-hoc or additional services?<\/strong>\n<ul class=\"wp-block-list\">\n<li>For extra work, we typically complete the service first and send you an invoice, though you are welcome to pay in advance if preferred.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Subscriptions and Cancellations<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Do subscriptions renew automatically?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. Subscriptions automatically renew every month using the payment details saved in your account profile.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How do I cancel my subscription or turn off automatic renewals?<\/strong>\n<ul class=\"wp-block-list\">\n<li>To cancel, you must contact us directly using the official contact information provided during your checkout process.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>When does my subscription cancellation take effect?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Your cancellation is processed and becomes effective immediately after you contact us.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I still access my services for the remainder of the month after canceling?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. You will immediately lose access to the subscription benefits and services on the date of cancellation.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I cancel a service order before work begins?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. You can cancel your purchase without any penalty fees as long as we have not started rendering the service.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can WebsiteMas cancel my order?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. We reserve the right to cancel any purchase at our discretion due to suspected fraud, pricing errors, or lack of service availability. We will notify you immediately if this occurs.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Refund Policies<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Do you offer a money-back guarantee on website design?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. You have a 30-day trial period to review your new website. If you are unhappy with the layout and do not want to go through revisions, we will issue a 100% refund.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>How do refunds work for the Administration Plan?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Because it is a monthly service, we will refund your current month's fee if you submit a cancellation request within the first 5 days after your renewal billing date.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I get a refund for my hosting or domain through WebsiteMas?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. Those payments go to Hostinger or\u00a0<a href=\"https:\/\/websitemas.com\/en\/hostgator\" target=\"_blank\" rel=\"noreferrer noopener\">HostGator<\/a>. You must contact them directly to request a refund according to their respective policies.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>SEO and Performance Guarantees<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What is On-Page SEO Optimization?<\/strong>\n<ul class=\"wp-block-list\">\n<li>It is the structural setup of your website's code and content so that Google can crawl, index, and list your business in search results.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Does my web design guarantee that I will rank on the first page of Google?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. We implement core, foundational SEO practices, but achieving competitive keyword rankings requires hiring a dedicated SEO specialist.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Do your services come with commercial or legal performance guarantees?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No. All services are delivered \u201cas is.\u201d We provide no explicit or implicit guarantees regarding market profitability, business generation, or fitness for a specific purpose.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Legalities and Liability<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>What happens if there is an error or financial loss connected to my site?<\/strong>\n<ul class=\"wp-block-list\">\n<li>While we build using high industry standards, we do not guarantee that our code is 100% error-free. We cannot be held liable for any commercial losses, downtime, or incidental damages.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What is the maximum financial liability limit between both parties?<\/strong>\n<ul class=\"wp-block-list\">\n<li>The total financial liability for either party is strictly capped at the exact amount of fees paid to us under this service agreement.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What laws govern this service agreement?<\/strong>\n<ul class=\"wp-block-list\">\n<li>This agreement is a binding legal contract governed exclusively by the courts and jurisdiction of the United States of America.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Intellectual Property and Content Rights<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Who is legally responsible if copyright-protected images or texts are used without permission?<\/strong>\n<ul class=\"wp-block-list\">\n<li>You are solely responsible. You must ensure you own the rights or commercial licenses for all media and text files you send us, and you agree to indemnify WebsiteMas against any third-party legal claims.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Who owns the website after it is completed and paid off?<\/strong>\n<ul class=\"wp-block-list\">\n<li>You are the absolute owner of the final website design, layout, and all content files you provided for the project.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What elements does WebsiteMas retain ownership of?<\/strong>\n<ul class=\"wp-block-list\">\n<li>We retain ownership over any pre-existing code frameworks, proprietary tools, and the abstract design combinations used. We grant you an exclusive, perpetual license to use these elements on this specific project.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What is \u201cleased software\u201d and who covers the bill?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Leased software includes premium plugins or specialized programs that operate on independent monthly or annual licenses. If a license cannot be transferred to you under an unlimited multi-site plan, you must purchase it independently to keep using it.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Backups and Migrations<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Are you legally required to keep a backup of my website files?<\/strong>\n<ul class=\"wp-block-list\">\n<li>No, we are under no obligation to store archive copies. However, if you are an active subscriber to our Administration Plan, we store a secure backup in our workspace directory.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I migrate my website to a different designer or host?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. The website design belongs to you, provided your account balance is completely paid off. We will gladly assist you with the transfer of files if needed.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Can I move my website if I am still on the Financing Plan?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes, but you must clear your outstanding financing debt completely before we can package and deliver your website files.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What is the total buyout cost required to take my website away?<\/strong>\n<ul class=\"wp-block-list\">\n<li>To close your account and take ownership of the files, your total paid amount must equal the full retail value of the site: $699 (Basic), $1,499 (Pro), or $2,999 (Premium).<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What files do I receive if I choose to change hosting providers?<\/strong>\n<ul class=\"wp-block-list\">\n<li>We will provide you with a comprehensive .zip archive containing all your site files and database content. This excludes active premium plugin licenses or leased software, which must be maintained separately.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Public Showcasing<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Do you display completed client projects in your portfolio?<\/strong>\n<ul class=\"wp-block-list\">\n<li>Yes. We reserve the right to share initial mockups, design phases, and the final web project across our portfolio, website case studies, YouTube channels, or print publications.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>What if I do not want my website displayed publicly in your portfolio?<\/strong>\n<ul class=\"wp-block-list\">\n<li>We completely respect your privacy. If you prefer that we do not feature your site, we will gladly accommodate your request. We simply ask that you submit this request in writing so we can update our records.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-block-paragraph\">Didn't find the answer you were looking for? Get in touch with us; we will happily assist you!<\/p>\n\n\n<style>.wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedbtn.kb-btns529_7b4df6-53{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns529_7b4df6-53 .kt-button{font-weight:normal;font-style:normal;}.kt-btns529_7b4df6-53 .kt-btn-wrap-0{margin-right:5px;}.wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedbtn.kt-btns529_7b4df6-53 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedbtn.kt-btns529_7b4df6-53 .kt-btn-wrap-0 .kt-button:hover, .wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedbtn.kt-btns529_7b4df6-53 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedbtn.kt-btns529_7b4df6-53 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedbtn.kt-btns529_7b4df6-53 .kt-btn-wrap-0 .kt-button:hover, .wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedbtn.kt-btns529_7b4df6-53 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns529_7b4df6-53\"><style>ul.menu .wp-block-<a href=\"https:\/\/websitemas.com\/en\/kadence\" title=\"Kadence\" class=\"pretty-link-keyword\"rel=\"nofollow sponsored \" target=\"_blank\">kadence<\/a>-advancedbtn .kb-btn529_160467-91.kb-button{width:initial;}<\/style><a class=\"kb-button kt-button button kb-btn529_160467-91 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-fill kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn\" href=\"https:\/\/websitemas.com\/en\/contact\/\"><span class=\"kt-btn-inner-text\">Contact Us <\/span><\/a><\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n\n<script src='https:\/\/cdn.jotfor.ms\/agent\/embedjs\/019eb64b75227a318e84d96fb45b69cebc96\/embed.js'>\r\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions (FAQ) Quick answers to your service questions. At WebsiteMas, we value your time, which is why this section provides clear, direct answers to common questions about our design plans, payment options, hosting, and terms of service. We want to work together with total transparency and no surprises. If you can&#8217;t find what&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-529","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"J Hernandez","author_link":"https:\/\/websitemas.com\/en\/author\/indy\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/websitemas.com\/en\/wp-json\/wp\/v2\/pages\/529","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/websitemas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/websitemas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/websitemas.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/websitemas.com\/en\/wp-json\/wp\/v2\/comments?post=529"}],"version-history":[{"count":14,"href":"https:\/\/websitemas.com\/en\/wp-json\/wp\/v2\/pages\/529\/revisions"}],"predecessor-version":[{"id":11420,"href":"https:\/\/websitemas.com\/en\/wp-json\/wp\/v2\/pages\/529\/revisions\/11420"}],"wp:attachment":[{"href":"https:\/\/websitemas.com\/en\/wp-json\/wp\/v2\/media?parent=529"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}